Our account is UPS certified and authorized to ship non-venomous live reptiles, amphibians, fish, invertebrates, and plants, to residential and business addresses within the contiguous United States, but you can ship anything authorized by UPS to ship and receive steep discounts by creating your label with us.
Please use the UPS live animal shipping standards as shown here, and only use the Next Day Air for live reptiles and fish. Plants do not require overnight delivery. You can also ship everyday allowable items to take advantage of our low shipping rates, such as supplies, gifts, etc.
How do I label my animal shipment?
All animal shipments require labels on your shipping box with the species (common name and scientific name), as well as “Wildlife” on the side of the box. We recommend adding “Live Harmless Reptile” per industry standards.
Please don’t neglect this requirement, and do your research so that you’re not shipping an animal to a location where it isn’t allowed. No live animal shipping to Hawaii, Puerto Rico, or internationally.
Do you offer shipping Insurance?
Yes, we offer the HERPS Shipping Assurance to give you peace of mind when shipping with us.
35° F or lower: Ideally you should wait until low temperatures at your destination are above 35° F
35° F to 70° F: Safe to ship. We recommend using a 30-40 hour heat pack. Please use caution anytime you are using a heat pack with live reptiles.
70° F to 85° F: Safe to ship. We recommend not using a heat pack.
85° F to 95° F: Generally safe to ship. We recommend using an approved cold/ice pack.
95° F or higher: It’s best to wait until temperatures cool down a bit.
Remember: You can always have a package that’s already been shipped be held at the recipient’s local UPS Ship Center for pick-up if the recipient won’t be home to sign for the package.
Where do I drop off my package?
After your package is sealed and you have applied your shipping label, we recommend dropping it off at a UPS Customer Center. Avoid UPS Store locations as they generally refuse live animal shipments and it’s just not worth the hassle. You can find your nearest UPS location by clicking HERE.